CUSTOMER SERVICE

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.


Cost for 1 registration = £30.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347





FACEBOOK FOR BUSINESS

Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.


Cost for 1 registration = £90.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347





PRESENTATION SKILLS

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.


Cost for 1 registration = £30.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347





SOCIAL MEDIA FOR BUSINESS

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.


Cost for 1 registration = £90.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347






STRESS MANAGEMENT

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.


Cost for 1 registration = £30.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347





LEADERSHIP SKILLS

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.


Cost for 1 registration = £30.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347





EQUALITY, DIVERSITY & DISCRIMINATION

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.


Cost for 1 registration = £30.00 per registration

Discounts available for multiple registrations. If you have any questions or require more information please contact us info@probusinessedge.co.uk or call us on 07388 538 347






Group Discount and Multiple Candidate Bookings

If you require 500+ registrations, please contact us directly for support. An invoice will be generated, once your registration [s] are confirmed and payment made.

Please contact us for discounts on multiple candidate bookings.

Pro Business Edge can deliver courses for your organisation at your venue, if this meets your requirements. Please call for details.